Business Customs, Protocol and Etiquette in Japan
Welcome to Doing business in Japan page! Learn about Japanese business protocol and business communication. Discover the best way to conduct business meetings and make business presentations in Japan (for information on other country enter here). Get practical tips on gift-giving and business entertainment. Study the relationship building process and cross-cultural management, as well as intercultural competence, cross-cultural communication, intercultural interaction, multicultural management and much more.
The reports are published by International Cultural Enterprises, Inc. (for information about the company enter here), leaders in international business information, in cooperation with top US executives. The information is current and constantly updated.
Below please find the titles of the reports with a brief summary of the topics, as well as the word count.
Report title: A Successful Visit to a Japanese Company
Total words: 2030
Topics summary:
- Image and relationship ..... Focus on business results and concrete guarantees ..... First impressions are vital..... Business dress ..... Arrivals ..... Introductions ..... Titles ..... Business cards ..... Rank and identity ..... Using your Japanese ..... The way you are sitting or standing .... Drinking tea ..... Communicating ..... Making small talk ..... Making your English easier for the Japanese ear ..... Agreements and disagreements ..... My country syndrome ..... Finding common ground ..... Pausing ..... Smiling and laughing ..... Telling jokes ..... Eye contact ..... After hours ..... Two types of parties ..... Hard and fast rules
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Report title: Building Successful Relationships with the Japanese
Total words: 1460
Topics summary:
- Building a long-term personal relationship ..... Business entertainment as the medium ..... Gaining an advantage ..... Vulnerability and trust ..... Being humble ..... Acting as a team ..... The body language ..... Developing the relationship with individuals that have opposing viewpoints ..... Gathering information ..... Get a feeling for the negotiations ..... Overcoming the sense of uneasiness ..... Predictability during business negotiations ..... Evening entertainment ..... Common mistakes
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Report title: Business Entertainment and Gift-giving in Japan
Total words: 1380
Topics summary:
- Arriving at the restaurant ..... Taking your place at the table ..... Showing your appreciation ..... Sitting down .... Dressing for the occasion ..... Memorizing useful Japanese words ...... Using silverware ..... Passing food to another person ..... Drinking in Japan ..... Toasting ..... Turning the situation to your favor ..... Tea ceremony ..... Overcoming your embarrassment ..... Gestures and rituals ..... Giving gifts .... Gift wrapping ..... Opening your gift ..... Appropriate gifts
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Report title: Recruiting Japanese Employees
Total words: 650
Topics summary:
- Most common problems ..... Small and medium sized businesses ..... Having enough reputation ..... Promoting your corporate image ..... Overcoming the lay-off stereotype ..... Following traditional Japanese recruitment practices ...... Age consideration ..... The Japanese search for more responsibility ..... Salaries and incentives ..... American advantage
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Report title: Non-verbal Communication in Japan
Total words: 430
Topics summary:
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Silence at the meeting can mean ..... You should do the following ..... A poker face can mean ..... You should do the following ..... Smiling can mean ..... You should do the following .....Avoiding eye contact can mean ..... You should do the following ..... Sleeping at the meeting can mean ..... You should do the following ..... Inhaling through clenched teeth can mean ..... You should do the following ..... Tilting the head can mean ..... You should do the following ..... An Upright posture can mean ..... You should do the following ..... Also Remember .....
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Report title: Doing Business in Japan
Total words: 1765
Topics summary:
- Language of business .... Making initial contact .... Building a relationship .... Orientation to time .... Hierarchy and status .... Maintaining harmony .... Concern with Face .... Formality and rituals .... Communication style .... Making a presentation .... Negotiating .... Role of the contract .... Wining and dining
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Report title: Visiting a Home in Japan
Total words: 860
Topics summary:
- Bringing a gift ..... Gift ideas ..... Exchanging greetings ..... Taking off your shoes ..... Special slippers ..... A place to sit ..... Traditional way of sitting ..... Presenting your gift ..... Drinking tea ..... Staying for dinner ..... Useful phrases ..... Before leaving ..... Thanking your hosts
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Report title: Understanding Decision-Making Process in Japan
Total words: 1915
Topics summary:
- Preventing direct confrontation .... Use of a middleman .... Making concessions .... Middle management .... Collective decision-making .... Ringi system .... Ringisho .... Seal of approval .... Japanese decision-maker .... Saving face .... Newamashi .... How to influence the decision-making process .... Implementation of decisions .... Differences in American and Japanese approach
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Report title: Selecting Your Team for Successful Negotiations with the Japanese
Total words: 1290
Topics summary:
- Listening skills .... Group harmony .... Flexibility .... Focus on the process .... Being a team player .... Confrontational tactics .... Patience .... Self-control .... Age and status .... Prior experience
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