Business Customs, Protocol and
Etiquette in Malaysia

Welcome to Doing business in Malaysia page! Learn about managing business, Malaysia business organization, business relations, social customs, social protocol, traditions, table manners and dining manners, toasting, drinking habits, proper greetings, gifts and gift-giving, gift ideas, best way of presenting your gift and much more.
The reports are published by International Cultural Enterprises, Inc. (for information about the company
enter here), leaders in international business information, in cooperation with top US executives. The information is current and constantly updated.
Below please find the titles of the reports with a brief summary of the topics, as well as the word count.
Report title: Successful Business Meetings in Malaysia
Total words: 1590
Topics summary:
Arranging meetings .... Ethnic differences .... Local government .... Negotiating .... Confucian and Muslim influence .... Legal contracts .... Trust and honor .... Proper
gestures .... Business gifts .... Visiting your counterpart's home .... Business attire .... Travel tips
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Report title: Business Customs and Protocol in Malaysia
Total words: 1290
Topics summary:
Hierarchy and status .... Proper introductions .... Showing respect .... Women in business .... Addressing your Malaysian counterpart .... Names and titles .... Losing and saving face .... Eye contact .... Scheduling appointments .... Gifts and gift-giving
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Report title: Doing Business in Malaysia
Total words: 1559
Topics summary:
Making initial contact ..... Meeting and greeting ..... Forms of address ..... Dress code ..... First meeting ..... Verbal and nonverbal communication ..... The importance of relationship .....Orientation to time ..... Topics of conversation ..... Making a presentation ..... Names ..... Titles ..... Decision-making behavior ..... Bargaining range
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Report title: Successful Negotiations and Business Entertainment in Malaysia
Total words: 1240
Topics summary:
Face-to-face meetings .... Introductory topics .... Getting down to business .... Bargaining process .... Decision-making .... Concessions .... Negotiating tactics .... Resolving problems .... Business entertainment .... Table manners .... Gestures .... Food and drinks
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Report title: Business and Culture in Malaysia
Total words: 1695
Topics summary:
Historical highlights .... Political structure .... Malaysian society .... Meetings people .... Titles and protocol .... Use of names .... Casual talk .... Corporate structure .... Workday
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Report title: Business Contacts and Resources in Malaysia
Total words: 3000
Topics summary:
Addresses and contact information for business publications, trade associations, business facilitation companies, market research firms, consultants and other useful business contacts in Malaysia
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